ROYAL VICTORIA PLACE
Wayfinding and information totems
Information Totems
Royal Victoria Place (RVP) is a mostly covered shopping centre located in the town of Tunbridge Wells, Kent. The centre features a three-floor Fenwick’s department store, a two-floor Marks and Spencer, a two-floor Boots and around 110 other stores, as well as a community centre (the Camden Centre) managed by Tunbridge Wells Borough Council.
The centre was opened by Diana, Princess of Wales on 21 October 1992 after 36 months of construction.
The Challenge
Merson Digital have worked on designing, fabricating and installing static wayfinding and information Totems and structures in the regeneration of Royal Victoria Place.
Merson Digital approached ADT asking us to design and implement a digital integration modernising the 8 double sided Totems, bringing them from displaying static maps to showing dynamic, live, digital ones. They also needed to be resilient enough to withstand 5 years use in the centre.
The Solution
ADT designed, built and tested 16 high bright touch screens for the Totems taking into account strict requirements.
As the Totems were already well in the design phase we had to accommodate the existing depth. By advising on the cooling requirements and improving the thermals inside the Totems we are confident our solution will operate for the required 5 years.
By choosing our tried and tested PCAP technology we have been able to give the customer a highly reactive and accurate touch experience, enabling their maps to be shown and interacted with in a natural way.
